Home address and cell phone: the contracted product.

Contract only, and never bought online

This is not a plan you can put on a card. It is switched on for an organization by a person here, after an agreement that names the permissible use the data may be put to. Plans that include it are not offered in online checkout at all.

A customer never holds the internal permission that governs consumer-derived data; the door is the contract on the plan. That is also why it is absent from the API entirely — see API keys.

Matched, not filed — which is why there is a score

A practice address is something a provider files about themselves. A home address is not: it is a link between a named provider and a person in a licensed national file, and a link is either well evidenced or it is a guess. So every link carries a confidence score out of a hundred, built from signals that are each named and weighted: how well the first name agrees, how rare the name is, how far the home is from the practice, the middle initial, and then age, gender and suffix where they are known.

The distance matters more than people expect, and geography is measured as a distance from the practice rather than as a state. Roughly one American worker in ten crosses a state line to get to work, so matching on state alone both misses real people and invents others.

Rarity matters just as much. Every signal agreeing on a name almost nobody has is a confident match. The same signals agreeing on one of forty people with the same common name in one dense metropolitan area is not a match at all, and is not treated as one.

Only a confirmed link under the current matching model is ever handed to a customer. A link that is merely probable, one waiting on review, or one made by an older model that has not been re-matched, is treated exactly as if nothing were on file. Nothing weaker is shown to you with a shrug attached.

One provider at a time, counted and logged

These values are revealed like any other contact detail: one provider, from their record, against your monthly allowance. A reveal that hands them over counts as more than one ordinary reveal, because the data underneath has a cost. The mechanics of allowances, repeats and refusals are on the reveals page.

If a provider was opened earlier in the month before your plan included these values, opening them the first time costs only the difference rather than a second full reveal.

Reading back what you revealed follows the same record: you can see what your organization opened this month, and nothing else.

Under the contract only, and never over the API

There is no home address column in an export on any plan — not an empty one, not a locked one. The cell phone column is filled only for an organization holding the contract, and never over the API.

What an agreement covers is settled with us rather than read off this page, and an organization holding the contract is told what its own plan allows in bulk and what that costs. Nothing here is available online, on any plan, to anybody who has not signed one.

Through the API, asking for these fields in an export or an append is refused by name rather than answered with blanks. A column of empties looks like poor coverage; a refusal tells the truth, which is that this is not available that way.

They are also never on a public page, in any form, and they are not blended into any count. What is and is not in a provider record is set out on what is in the data.

The Do Not Call flag

Where we have a flag for a number, it is shown when you reveal it — and it has three states, not two: flagged, not flagged, and unknown. Unknown means we could not determine it, and it is never dressed up as not flagged.

The flag decides nothing. It never stops a reveal and never changes what you are charged; it is looked up after the reveal is settled, and a failed lookup produces unknown rather than a failed reveal.

It is not the live national registry, and nothing here may be read as safe to call. Whether to call or text a number, flagged or not, is your decision, and compliance with do-not-call and telemarketing rules is your responsibility. What the flag buys you is that you are not handed the number blind.

If a provider asks for these to be removed

A provider can ask for their home address and cell phone specifically, without touching the rest of their record, and suppression is applied at exactly that grain. Nothing suppressed is ever revealed, whatever a plan says. See suppression and remove my information.