What you get, and what you do not
You get counts. How many of your NPIs we hold at all; how many are inactive; the fill rate for practice phone, work email by trust tier, specialty, practice location, employer, billing group and licence; the fields we hold that you may not have thought to ask for; and how long ago each record was last confirmed. Every figure as n of the number you sent, never a percentage on its own.
You do not get contact details. Not one email address, not one phone number, not one row of anybody’s record. This report proves coverage, not content. We are saying so here rather than letting you find out at the bottom of the results, and it is the reason the report needs no contract: it hands over nothing that is ours to sell.
You get the gaps too. The report names what we do not hold for your list. A supplier who will not tell you where their data thins out is a supplier you find out about after you have paid.
What we do with your list
We read it, count against it, and throw it away inside the request. The NPIs you paste are never stored - there is nowhere in the database to put one. What is stored is the counts, so the result keeps its own link for 14 days and you can send it to a colleague. After that the link stops answering and the row is deleted.
Records somebody has asked us to suppress are not counted as held - they read exactly as an NPI we have never had, which is the point of a suppression. See Remove my information and our Privacy Policy.
Why 10 is the minimum
Two reasons, and they point the same way. A fill rate over three records is not a fill rate - it invites you to multiply it by four thousand. And a report over a single identifier would be a per-record lookup rather than a measurement of a segment, which is not what this is for and not something we will hand out to a stranger.
The same figures are published per specialty and per state on the list pages, computed the same way - so you can check this report against them before you believe either.